Youth Services fact sheet

Many communities continue to experience the challenges of ongoing drought, while still recovering from the impact of the catastrophic bushfires. They now face the impacts of the COVID-19 pandemic.

It is important that young people stay safe, connected and feel supported.

There is help available, no matter the circumstances through a range of service providers.

For general information on what you need to know and as a central location for most service visit:

Service NSW provides a web portal as a central hub of information from the NSW Government about COVID-19.

Digital Lunchbreak provides a one-stop shop for a range of available activities and government resources for young people.


For the latest information about NSW schools and childcare centres during COVID-19.

It includes:


Training Services NSW provides all the information you need about apprenticeships, traineeships, training service providers, TAFE students and Register Training Organisations as well as adult and community education.

There are also free TAFE courses available online if you want to upskill during the pandemic.

The NSW Government offers $15,000 to apprentices across NSW as part of the Bert Evans Apprentice Scholarships. Applications for 2020 are closed. View more information here.


If you are looking for support and financial relief for businesses, workers and jobseekers.

This site also provides help for:

  • Fee and licence relief
  • Payroll tax assistance

Information for small business is available on the Service NSW site.

Safe Work NSW has developed a guide to assist organisations with safe work practices during COVID-19.

If you have been affected by COVID-19, more financial assistance is available from the Australian Government.

Creative arts

Create NSW is providing support to independent artists and small to medium arts, screen and cultural organisations impacted by COVID-19. This includes accommodation assistance, new support for creatives to engage with online platforms, and a suite of initiatives that provide employment and development opportunities, and audience engagement and skill-sharing for arts, screen and cultural organisations and individuals across the State.

The Creative Kids program is now more accessible than ever before. It offers families an annual $100 voucher for every school aged child to contribute to registration, participation and tuition costs for performing arts, visual arts, coding, languages, literature, music and other creative and cultural activities.


The Office of Sport provides a range of resources to keep you informed about what sports facilities are open or closed and what resources are available to help you exercise safely.

This resource library brings together good resources from a variety of expert providers and official organisations to help support your sporting organisation.

PCYC NSW is a registered charity, who's mission is to empower young people to reach their potential through Police and community partnerships. Visit PCYC for Information on PCYC and details regarding clubs across NSW.


There are a range of websites that offer information and support for all aspects of your health. For general information visit or

Mental health support

Beyond Blue has helpful tips on how to look after your mental health during the coronavirus outbreak as well as having an Corona virus mental wellbeing support service online or by calling 1800 512 348.

If you want some tips about looking out for family members or friends who are struggling.

The Kids Helpline is a phone counselling service for children and young people - 1800 55 1800.

Centre for Rural and Remote Mental Health for resources, information and support.

NSW Department of Communities and Justice

The Targeted Early Intervention Program provides funds to organisations across NSW to deliver services to young people for:

  • youth engagement
  • promotion of mental wellbeing and connectedness
  • supporting ongoing engagement at school
  • facilitating employment pathways
  • drug and alcohol support
  • mentoring and peer support, and
  • counselling.

Many of these services are now being delivered online.

To find out what services are available in your area, the best contact is the Youth Development Officer at your local council.

Youth Participation and Inclusion initiatives support connecting young people to their communities.

As part of the recovery effort, a series of one-off initiatives have been proposed to that focus on youth voice and leadership, youth volunteering, regional and rural young people. These programs will be delivered across NSW by a range of youth service providers.

Youth Frontiers is a mentoring program run across NSW. The program is delivered as a partnership with a school and one of these three organisations:

The Youth Frontiers Program helps young people to improve relationships, increase resilience and coping strategies, increase self-confidence and communication skills, identify and achieve smart goals, develop teamwork and leadership skills, increase a young persons ability to ask for help from a trusted adult and re-engage with education and employment options. While engaged in the program, the young people also make a positive contribution to their own communities.

Additional funds have been allocated by the NSW Government to assist with the online delivery of this youth mentoring program so that it can continue to be delivered remotely.

For more information about the Youth Frontiers program visit:

The Department of Communities and Justice provides advice for safe volunteering during the COVID-19 pandemic. If you’re interested, you can also register as an emergency volunteer.

For more information please contact:

Office of Regional Youth