Contact the NSW Cross-Border Commissioner

COVID-19 information, news and updates

Read the latest official COVID-19 information.

Call the 24-hour Service NSW hotline on 13 77 88 or email info@servicensw.gov.au

Call the 24-hour national coronavirus helpline on 1800 020 080 if you have a COVID-19 related medical enquiry.

Rules and restrictions to protect the community from COVID-19 apply across NSW, including stay at home orders.

Full details of the rules and restrictions, including maps of the affected areas, can be found on the NSW Government website:

Further COVID-19 rules and restrictions are in place for local government areas of concern.

The NSW Government will provide financial assistance, support measures and tax relief to help businesses and people across the state impacted by the current COVID-19 restrictions.

The NSW Government website includes answers to common questions about the latest rule changes, a complete list of venues of concern and guidance for businesses.

Some states and territories have restrictions in place.

Conditions are changing quickly and anyone planning to cross a state or territory border are advised to check for the latest requirements and conditions.

If you are in urgent need of mental health support, call one of the following crisis care services:

Get in touch

We assist with a wide variety of concerns related to living or working near a border. If there is a cross border issue affecting your ability to live, work and operate, please let us know by completing this online form.

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Contact the Commissioner

Write to us at: PO Box 1156, Wagga Wagga NSW 2650.

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Legal issues

If you have a legal issue, the NSW Government provides a free government phone service for legal information, referrals and in some cases, advice for people who have a legal problem in NSW. For more information, go to the LawAccess NSW website or phone LawAccess NSW on 1300 888 529.